Computer User Support Group

Computer User Support Group


  FAQ/Exchange/Outlook/


How do I access Exchange from my machine on campus?

The short answer is: set up an Exchange E-mail account on Outlook with FONTUS (or fontus.eecs.berkeley.edu) as the name of the Exchange server.

  1. Open Microsoft Outlook.
  2. If this is the first time you are starting Outlook, the "E-mail Accounts Wizard" will start automatically. Otherwise, select Tools -> E-mail Accounts... to start the Wizard.
  3. Select "Add a new e-mail account" and click Next.



  4. Select "Microsoft Exchange Server" as the Server Type and click Next.



  5. Enter the server name fontus.eecs.berkeley.edu and your User Name, then click Next.



  6. Click Finish.


How do I handle spam-filtering?

Exchange users will find that the EECS Anti-Spam Deployment will not affect them in the same way it affects IMAP email users. Exchange users will not be able to see email marked as spam automatically filtered into a separate folder, the way IMAP users will. In order to take advantage of the server-side spam tagging, Exchange users will have to set up client-side filters (Outlook "Rules") to remove spam.

Below is an example of how to set up filters using Microsoft Outlook:

  1. Open Microsoft Outlook.
  2. Right-Click on your INBOX and go to 'New Folder'.



  3. Name the folder 'Spam'.



  4. Go to Tools -> Rules & Alerts.
  5. Click on New Rule.
  6. Choose the radio button next to 'Start from a Blank Rule'



  7. Click Next.
  8. Scroll down until you see 'with specific words in the message header'.



  9. Click the checkbox next to this.
  10. In the lower box click on "specific words"



  11. Type the following:

    "X-Barracuda-Spam-Flag: YES"



  12. Click Add, then OK.
  13. Click Next.
  14. Click on the checkbox next to "move it to the specified folder".
  15. In the textbox below, click on "specified folder".

  16. Choose the 'Spam' folder.



  17. Click OK.
  18. Click Finish.
  19. Click OK again, to close the Rules and Alerts window.

*Please note that the names of specific menus/details of the steps above may vary for each version of Microsoft Outlook, but the general process applies to all Outlook clients using Exchange.


How do I access Exchange from outside of campus?

The campus firewall blocks some of the ports that allow easy access to the Exchange server. But there are a few different "simple" ways of accessing Exchange from offsite:

  • Use "remote desktop" to log into winterm.eecs.berkeley.edu (or your own terminal server) and use Outlook there as above.
  • Use the campus VPN service. This will give you a UC Berkeley campus IP address, and allow you to access Exchange as if you were on campus.
  • Use your browser with Outlook Web Access (http://owa.eecs.berkeley.edu).

An additional way of using Outlook from offsite is called "RPC over HTTP", and may prove to be more useful to you if you frequently use Outlook on a particular off-campus machine, such as a laptop. You must satisfy a few prerequisites before this method will work for you:

Here's how to set up Outlook for RPC over HTTP:

  1. Using the Mail control panel, choose "Show Profiles", and Add a new profile (e.g. "EECS RPC over HTTP"). Follow the E-mail Accounts Wizard's prompts to add a new email account for a Microsoft Exchange Server.




  2. Type in the Exchange Server name: fontus.eecs.berkeley.edu and your User Name: (e.g. Lars Rohrbach or larsrohr) and click on More Settings...



  3. There will be a delay while the wizard tries to connect to the Exchange server, and perhaps an error message complaining that the Exchange Server is unavailable, followed by a chance to confirm your Server and User Name (click OK).

  4. Finally, the settings window comes up. Leave the General tab alone.
    Under the Advanced tab, verify that "Use Cached Exchange Mode" is checked.
    Under the Security tab, check the Encryption box.

  5. Under the Connection tab, "Connect using my LAN" should be checked. Then, under the "Exchange over the Internet", click the box for "Connect to my Exchange mailbox using HTTP" and click Exchange Proxy Settings... (If you don't see an "Exchange over the Internet" section, visit our Troubleshooting page.)



  6. Now the interesting part. Type in the URL to use: owa.eecs.berkeley.edu
    "Connect using SSL only" should be checked.
    Check the next box, "Mutually authenticate the session when connecting with SSL".
    Type in the Principal name for proxy: msstd:owa.eecs.berkeley.edu
    Check the boxes for using HTTP first, then TCP/IP.



  7. Click OK twice to close the properties boxes, and finish the E-mail Wizard by clicking Next and Finish. Back at the Profiles window, you can choose to use this new profile Always, or to prompt for a profile to be used each time Outlook is started.

Now when you start Outlook, you should be prompted for your Windows username and password. You may need to enter your username in a format like eecs\larsrohr or larsrohr@eecs.berkeley.edu. Outlook should synchronize your locally cached info with fontus, and then start up normally.


Can I access both Exchange and IMAP?

Yes. For those who use IMAP for email, and Exchange for calendaring (or working with the Exchange accounts of others), I recommend configuring Outlook for your IMAP account first, and then adding your Exchange account as an additional E-mail account.


Can I use Outlook 2011 for Mac to access Exchange?

Unfortunately, it appears that Outlook 2011 for Mac will not work with our Exchange 2003 server -- it will only work with Exchange 2007 or newer. We recommend trying Entourage, available as part of Office 2008 for Mac.

  

Computer User Support Group
395 Cory Hall #1770, Berkeley CA 94720-1770
Voice: (510) 642-7777, FAX: (510) 642-2916
cusg@eecs

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Last modified: Tue Dec 14
14:49:52 2010